Samsung is sending fire-resistant boxes to its customers to return their dangerous Galaxy Note 7 handsets. The boxes also contain a special warning that the handset can only be shipped by ground due to fears it could explode in the air.
The news comes after the Samsung company announced it was stopping production of the faulty device and was offering everyone their money back, following complaints that its replacement devices were catching on fire.
The kits, which started arriving with users in the U.S. on Tuesday, contain a series of boxes and protective bags, including one with a special fire resistant coating, safety gloves and assembly instructions.
However, Royal Mail operator of Britain’s main postal service has refused to deliver Galaxy Note 7 smartphones through its network for safety reasons, despite Samsung issuing special fireproof boxes for safe transportation. The delivery ban also applies to Parcelforce U.K. and Royal Mail’s international courier service.
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